Privacy Policy

Last updated: July 30, 2025

Welcome to TVA Consultancy Group (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

By using our website https://www.tvaconsultancygroup.com, you consent to the terms outlined in this Privacy Policy.

1. What Information We Collect

We may collect and store the following types of information:

  • Personal Information: such as your name, email address, phone number, and business name, provided when you fill out a form, schedule a call, or subscribe to our newsletter.

  • Technical Data: including your IP address, browser type, device type, and browsing behavior on our site.

  • Usage Data: such as how you use our website and services.

  • Cookies and Tracking Technologies: see section 6 below.

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries and deliver our services.

  • Send newsletters, updates, or marketing communications (if you opt-in).

  • Improve the user experience and performance of our website.

  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information.

We may share your data with trusted third-party service providers who support our operations, including:

  • Website hosting (Squarespace)

  • Email marketing tools (MailerLite)

  • Cloud storage and communication tools (Google Workspace)

  • Analytics tools (e.g. Google Analytics)

  • Payment platforms (Stripe, Xero, etc., if applicable)

All third parties are required to respect the confidentiality of your data and comply with applicable privacy laws.

4. Data Storage and Security

We take reasonable steps to protect your data using industry-standard practices. However, no method of transmission over the Internet is completely secure. If we learn of a data breach that affects your personal information, we will notify you promptly and take appropriate steps.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your data.

  • Withdraw your consent at any time (e.g., unsubscribe from marketing emails).

  • Lodge a complaint with your local data protection authority if you believe your rights have been violated.

To make a request, please contact us at: hello@tvaconsultancygroup.com

6. Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Understand how visitors use our site

  • Improve site functionality

  • Tailor content and marketing

You can manage cookies through your browser settings. Disabling cookies may affect how our website functions for you.

7. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

8. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the date of the latest revision.

10. Contact Us

For questions about this policy, please contact us at:
📧 hello@tvaconsultancygroup.com